The single most important thing to do is to ensure that there are no injuries to yourself and to any other party.

After that, you need to exchange particulars with the other party(s), and get their name, contact number, and also their car plate numbers.

You also need to note down the exact location of the accident, and as much as possible take many photos of the accident scene.

After that, please give us a call and we will advise you how to proceed to make an accident report, and also to make an insurance claim to repair your car.

First of all, we have nearly 30 years experience in dealing with accident repairs and insurance claims. As such, we are able to assure you that

1. Your car will be repaired back to the original condition, and you will guaranteed to be satisfied with the quality of repairs.
2. The claims process will be smooth because we know what we are doing.
3. As we have our own rental fleet of cars, we are able to provide our clients with very cheap (or even free sometimes) rental cars as replacement cars.

First we have to determine the liability of the client in the accident.

If it can be proved without doubt that you are not in the wrong, then you can claim your repair costs against the other party that hit you. This is known as a third-party claim.

However, if the converse is true, then you can only claim the repair costs against your own insurance. Usually in this event, you will have to pay a sum known as an excess.

The things you are required to bring are:

1. Owner & Driver IC and driving license
2. Certificate of Insurance
3. Your car (if unable to drive, we will need to tow it here)
4. Details of the other party involved in the accident (most impt: no. plate)

We are the authorised workshops for:

1. MSIG Insurance
2. FWD Insurance
3. Tokio Marine Insurance
4. Ergo Insurance
5. Great American Insurance

Besides that, we are also the approved reporting centre for

1. Etiqa Insurance